Privacy Policy | Sanawa Clothing – Secure Online Shopping

📜 Privacy Policy for Sanawa Clothing

Effective Date: 08-Aug-2025

At Sanawa Clothing, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products. It applies to all visitors and customers worldwide, including those in the European Union (GDPR), California (CCPA/CPRA), and other regions.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, billing/shipping address, and payment details.
Account Information: If you create an account, we store your login details.
Browsing Data: IP address, browser type, device information, pages visited, and actions taken on our site (via cookies & analytics tools).
Marketing Data: Your communication preferences and responses to promotions.

2. How We Use Your Information

Your information may be used for the following purposes:

To process and deliver orders.
To provide customer support and respond to inquiries.
To send order confirmations, shipping updates, and promotions (if opted-in).
To improve our website, products, and services.
To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data under the following legal bases:

Consent – when you subscribe to newsletters or agree to cookies.
Contract – to process orders and deliver products.
Legal Obligation – to comply with tax, fraud prevention, or regulatory requirements.
Legitimate Interests – to improve services and protect our business.

4. Sharing of Information

We do not sell your personal data. We may share it with:

Payment providers (to process transactions securely).
Shipping carriers (to deliver your order).
Service providers (marketing, analytics, IT support).
Legal authorities (if required by law).

5. Your Rights

Depending on your location, you have the following rights:

Under GDPR (EU/UK Customers):

Access, correct, or delete your personal data.
Request data portability.
Restrict or object to processing.
Withdraw consent at any time.

Under CCPA/CPRA (California Customers):

Request disclosure of data collected and shared.
Request deletion of personal data.
Opt out of the sale or sharing of personal information.
Non-discrimination for exercising privacy rights.

To exercise these rights, contact us at sanawafabrics@gmail.com.

6. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences.
Provide a personalized shopping experience.
Analyze website traffic and performance.
Show relevant ads (through third-party platforms like Google or Meta).

You can manage or disable cookies in your browser settings.

7. Data Retention

We keep your information only as long as necessary:

To fulfill orders and provide services.
To comply with legal and tax obligations.
To resolve disputes and enforce agreements.

8. Data Security

We implement industry-standard security measures (SSL encryption, secure servers, limited access) to protect your information. However, no online transmission is 100% secure.

9. International Data Transfers

Since we serve international customers, your information may be transferred and stored in countries outside your own. We ensure that such transfers comply with applicable data protection laws.

10. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Sanawa Clothing

📧 Email: sanawafabrics@gmail.com
📍 Address: Lahore, Pakistan
📞 Phone: 0327-0654320